Plaid·Customer Success Engineer

Plaid Customer Success Engineer interview experience

Got offer

Easy

Negative

San Francisco, CAPosted Mar 2018 · Candidate report, summarized by Dataford

My application process included a phone screen with a recruiter, then a chat with the hiring manager.

After that, I did a technical writing/coding exercise assessment, followed by an onsite panel interview. A lot of the interview framing revolved around communication, and it came up that clients would primarily be reached via email.

Communication with the recruiting side was one of my main frustrations. I felt like follow-up questions could take annoyingly long to get answered, and the process lingered a bit because of that. I also remember a specific moment during the interview process where I was prompted to think about workload, including the fact that their ticket queue was shockingly

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Plaid Customer Success Engineer interview experience (2018) | Dataford