Nordstrom Account Executive interview experience

I had to do a lighthearted sales-style role play where I presented and “sold” a product to the interviewer, and it also included customer-service judgment—how I’d handle interactions and how I would think through situational customer needs. I remember feeling like the exercise was meant to be practical, not flashy.

There was another kind of practical prompt too: I met with a manager in a department they thought I’d fit, and they had me pick out an outfit for a pretend customer. I had to explain why I chose certain items, which ended up being less about fashion knowledge and more about