Macy's Account Executive interview experience

Instead of meeting right away, I was asked to record responses to video prompts as part of an online interview. I could redo answers if I didn’t like what I captured, which helped because it reduced the pressure of getting everything perfect on the first take.

After the recorded stage, the process shifted to live conversation. There was still a clear through-line in what they wanted to hear—how I’d handle customers and how I would approach different situations—so the prompts felt like they were setting up the rest of the evaluation. Overall, the structure made it easier to control my pace