Lowe's Home Improvement Account Executive interview experience

It started with an online application, then I had a phone screening where we covered my experience, availability, and how I handled customer service situations. After that, I went in for an in-person interview and it focused heavily on my past roles and how I’d respond to customer-facing scenarios.

The in-person part let me think through my answers, and the questions weren’t presented as trick questions—more like a chance to show how I communicated and whether I’d be prepared for the job. I also remember being encouraged to be ready with questions of my own at the end, and the overall vibe