Foot Locker Account Executive interview experience

I was brought into a group setting where the pace was casual, and the questions were mostly about me and how I’d handle real customer moments. People went one by one, answering what they could, and it was clear they were listening for confidence and willingness to engage rather than polished “perfect” responses.

They asked about when I’d gone above and beyond for a customer, plus general situational questions around customer service and teamwork. One thing that stood out was the emphasis on being able to speak up—initiating conversation helped, because the vibe wasn’t purely interview-style