Cisco·Customer Success Engineer

Cisco Customer Success Engineer interview experience

Got offer

Medium

Positive

MexicoPosted Aug 2025 · Candidate report, summarized by Dataford

My process started with an HR call where they discussed the role and general logistics like salary and what came next.

They also asked basic networking concepts like VLAN, DHCP, and STP. After that, I moved into technical interviews that were scenario-based troubleshooting.

In the first technical interview, PC A had no connectivity to the internet, and I had to troubleshoot to figure out what was wrong. They talked through possible issues like damaged cables, switch problems, VLANs, trunk ports, ACLs, and router configuration. The next technical interview was harder: PC A had no connection to both LAN and WAN, and they tested whether I could validate switch configuration like STP, VLAN access and trunk

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