The Most Complained-About Interview Processes (2026)
Across all companies, about 7% of interview write-ups contain a concrete complaint. At GitHub it is 30%, driven by ghosting. Ghosting is the most common complaint overall, then rudeness and disorganization.
Key findings
Complaint share is the proportion of a company's interview reports whose process description matches ghosting, rudeness, disorganization, slowness, no-feedback or waste-of-time phrases. Keyword matching, not sentiment analysis. 300+ reports per company. Method at the end.
The 25 most complained-about processes
| # | Company | Any complaint | Ghosted | Rude | Disorganized | Slow | No feedback | Reports |
|---|---|---|---|---|---|---|---|---|
| 1 | GitHubTechnology | 30% | 11% | 7% | 7% | 1% | 8% | 443 |
| 2 | NavanSoftware Development | 24% | 11% | 8% | 6% | 0% | 3% | 433 |
| 3 | AirwallexInternet & Web Services | 23% | 10% | 11% | 8% | 0% | 2% | 427 |
| 4 | BrazeEnterprise Software | 23% | 7% | 8% | 6% | 1% | 3% | 361 |
| 5 | KlaviyoInternet & Web Services | 23% | 10% | 7% | 6% | 1% | 2% | 532 |
| 6 | Oscar HealthInsurance Carriers | 22% | 5% | 9% | 9% | 0% | 3% | 1,019 |
| 7 | FanduelSports & Recreation | 22% | 14% | 8% | 5% | 0% | 1% | 306 |
| 8 | Zoom Video CommunicationsIT Support Services | 21% | 8% | 6% | 7% | 0% | 4% | 508 |
| 9 | Zoom CommunicationsIT Support Services | 21% | 8% | 6% | 7% | 0% | 4% | 514 |
| 10 | OktaSoftware Development | 21% | 12% | 7% | 6% | 0% | 2% | 631 |
| 11 | VertaforeTechnology | 20% | 7% | 7% | 4% | 0% | 1% | 309 |
| 12 | GustoInternet & Web Services | 20% | 7% | 6% | 6% | 1% | 3% | 587 |
| 13 | CloudflareInternet & Web Services | 20% | 9% | 6% | 5% | 1% | 2% | 634 |
| 14 | AsanaTechnology | 19% | 10% | 5% | 6% | 0% | 2% | 710 |
| 15 | GuidehouseBusiness Consulting | 19% | 10% | 5% | 6% | 1% | 1% | 502 |
| 16 | LiveRampSoftware Development | 19% | 7% | 7% | 7% | 0% | 3% | 521 |
| 17 | AxonTechnology | 19% | 6% | 7% | 4% | 1% | 4% | 586 |
| 18 | Insight GlobalBusiness Consulting | 19% | 11% | 5% | 3% | 1% | 1% | 500 |
| 19 | WiseFinancial Transaction Processing | 19% | 7% | 7% | 4% | 0% | 4% | 552 |
| 20 | CrowdstrikeEnterprise Software | 18% | 11% | 5% | 4% | 1% | 2% | 591 |
| 21 | FanaticsInternet & Web Services | 18% | 10% | 6% | 6% | 1% | 1% | 390 |
| 22 | The Trade DeskInternet & Web Services | 18% | 10% | 6% | 2% | 1% | 2% | 512 |
| 23 | PostmanEnterprise Software | 18% | 10% | 7% | 5% | 2% | 1% | 576 |
| 24 | Silicon Valley BankBanking & Lending | 18% | 7% | 8% | 5% | 1% | 0% | 603 |
| 25 | PlayStationVideo Game Publishing | 18% | 9% | 5% | 4% | 0% | 2% | 598 |
Read the ghosted column first. Fourteen of the 25 rows are at 10% or above, against a 3% baseline, and it is the largest single component of nearly every company's complaint total. The rude column is next, 5% to 11%, and the disorganized column 2% to 9%. The slow column is close to zero everywhere: the highest value in the table is 2%. The no-feedback column peaks at GitHub (8%) and the two Zoom entries (4%). Candidates are not complaining that the process took long. They are complaining that it stopped.
Worst on each complaint type
Ghosting is a choice, not a capacity problem. Sandia National Laboratories fields 398 reports and 9% of them are negative. GitHub fields 443 and 11% mention never hearing back at all. Both are large employers with recruiting teams. One of them tells candidates the answer.
Frequently asked questions
Which company has the most complained-about interview process?
GitHub. 30% of its interview reports contain a concrete complaint, against a 7% baseline across all companies. Ghosting (11%) and no feedback (8%) are the main drivers.
What is the most common interview complaint?
Ghosting. About 3% of all interview reports mention never hearing back, ahead of rudeness (3%) and disorganization (2%). Slowness is almost never cited; the highest rate anywhere is 3% at Cengage.
Which company ghosts candidates the most?
Whova, at 18% of reports, followed by Insulet (16%), SharkNinja (15%) and Fanduel (14%). Whova also has the highest rudeness rate at 24%.
How is a complaint measured?
Keyword matching on the process description: ghosting, rudeness, disorganization, slowness, no-feedback and waste-of-time phrases. It is not sentiment analysis.
How this was built
Interview reports are candidate-submitted interview experiences in Dataford's pipeline (Glassdoor, Blind, LeetCode and other sources). Difficulty is 1 (very easy) to 5 (very difficult); 3 is average. Experience is the share of reports marked positive or negative. Offer rate counts only reports that were fully parsed; companies whose reports carry no offer information at all are excluded from offer rankings.
Employee ratings for work-life balance, career opportunities, management and overall are 1 to 5. Where a company has 500+ Glassdoor reviews in its aggregate profile that figure is used; otherwise Dataford's own scraped review sample (100+ reviews). Pay is the company median across tech-role pay bands: leveled total-comp ladders where published, otherwise best-supported posted ranges (15+ data points). Posted ranges understate equity-heavy packages.
Each ranking states its own threshold. Near-duplicate company names were merged and review-farm entries removed. Snapshot 4 September 2026. Built from internal data only.