SchoolsFirst Federal Credit UnionEasyProduct Sense00:00

Welcome to your interview for the Technical Writer role at SchoolsFirst Federal Credit Union.
The question is on your right: Member-Focused Technical Writing. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen. You have three graded attempts to score 7/10 or better.
What does "member-focused" mean to you in the context of technical writing for SchoolsFirst Federal Credit Union?