RipplingMediumNLP00:00Welcome to your interview for the Research Scientist role at Rippling.
The question is on your right: Classify IT Support Tickets. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen. You have three graded attempts to score 7/10 or better.
Walk me through how you would build a text classification model to automatically categorize IT support tickets at Rippling.