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Validate Process Improvement Impact

HardMetrics00:00
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Your question is Validate Process Improvement Impact. Take a moment with it on the right.

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Problem

Scenario

You've changed an engineering process and want to know whether it actually made the team better. The change may affect speed and quality on different timelines, so a single headline metric can give the wrong read.

Question

How do you know if a process improvement actually improved quality or throughput?

What this tests

  • Choosing the right KPI set for engineering process changes
  • Separating leading indicators from lagging indicators
  • Diagnosing whether throughput gains came with hidden quality costs
  • Using decomposition to avoid misleading averages