Your question is TCP vs UDP Fundamentals. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Explain the difference between TCP and UDP.
Cover how each protocol handles connection setup, reliability, ordering, flow control, and delivery guarantees. Give one practical example of when a Customer Success Engineer supporting Kaseya products would choose each protocol.
Keep the answer focused on transport-layer behavior and common application choices.