Your question is Showing Empathy With Clients. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about a time you had to demonstrate empathy with a client during a difficult situation, such as a service issue, delayed launch, or unexpected performance concern. How did you show you understood their perspective, and what did you do next to rebuild trust?