Problem
Project Background
Duolingo's Growth team is launching a 10-week initiative to improve free-to-paid conversion for new users in the English-learning segment. You are the program manager supporting a cross-functional squad of 11 people across product, engineering, design, data science, and lifecycle marketing. Leadership expects visible progress within the quarter because paid subscriber growth is 8% below plan.
Key Stakeholders
The VP of Growth wants weekly evidence that the initiative is on track and expects fast decisions on trade-offs. The Product Manager wants room to test multiple ideas, while the Engineering Manager is concerned about team capacity because two engineers are also supporting a separate onboarding refactor. The Data Science lead wants decisions tied to clean experiment readouts, and the Finance partner wants confidence that the initiative can deliver at least $1.2M in annualized incremental revenue if rolled out.
Constraints
The team has 10 weeks before quarterly business review, a remaining budget of $95,000 for creative, incentives, and analytics tooling, and no approval for additional headcount. Engineering capacity is limited to 28 story points per sprint, with 8 points already reserved for mandatory platform work. The initiative depends on a new event-tracking schema that will not be production-ready until the end of Week 2. Leadership has asked for a weekly review format that takes no more than 45 minutes and can be consumed asynchronously by executives.
Complications
- Baseline conversion data from the prior quarter is inconsistent across dashboards, creating disagreement on the starting point.
- Marketing wants to add a referral incentive midstream, but the PM believes it will distract from the core onboarding funnel work.
- One proposed experiment requires legal review for pricing copy, which may take up to 7 business days.
Your Task
- Design a weekly review structure to keep the initiative on track.
- Define what inputs, metrics, decisions, and owners should be reviewed each week.
- Propose how you would handle scope changes, blocked dependencies, and conflicting stakeholder asks.
- Create a 10-week execution cadence with milestones and escalation points.
- Identify the top risks and how the weekly review should surface them early.
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