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Rounding an Existing Account

MediumBehavioral & Leadership00:00
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Your question is Rounding an Existing Account. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Problem

Tell me about a time you successfully cross-sold or rounded an existing account. How did you identify the opportunity, position the added coverage or service, handle any hesitation, and what was the business outcome?