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Reduce False Positives in Moderation

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Your question is Reduce False Positives in Moderation. Take a moment with it on the right.

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Problem

How would you reduce false positives in TikTok Shop's content moderation system?

Explain how you would diagnose the problem, prioritize interventions, coordinate with policy, operations, engineering, and trust and safety teams, and measure whether proposed changes improve precision without increasing harmful content exposure. Address experimentation, data labeling, rollout controls, and escalation criteria.