Your question is Redesign After Negative Feedback. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You're responsible for a product that has received sustained negative feedback after launch or after a major update. Users are dissatisfied, internal teams are debating whether the issue is usability, missing value, or the wrong target audience, and leadership wants a clear plan for what to change.
How would you approach redesigning a product that has received negative feedback?