Welcome to your interview for the Customer Insights Analyst role at Elsevier.
The question is on your right: Recommend Features From Feedback. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen. You have three graded attempts to score 7/10 or better.
You're working on a product team that receives steady customer feedback through interviews, support tickets, surveys, and account conversations. Different customers ask for different things, and not every request should become a roadmap item. You've been asked how you would make that call.
How would you decide whether to recommend a feature based on customer feedback?