Interview Guides
You're working on onboarding for a mobile-first banking product that offers a regulated, high-risk financial product. The current flow gets users through account setup, identity checks, disclosures, suitability questions, and funding, but there is tension between growth and risk teams about how much friction is acceptable. You've been asked to improve the experience without weakening the controls that protect users and the business.
Walk me through how you would optimize the onboarding flow for a high-risk financial product.
