Your question is Managing Renewal With New Champion. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Case Two: You are an Enterprise Customer Success Manager at Brandwatch and your Social Media Management customer is due to renew in 4 months. How would you manage the renewal conversation with a new champion who feels they are not getting value from the partnership?