Your question is Incorporate User Feedback in Engineering. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You are the engineering manager for a product team that receives feedback from support tickets, customer calls, in-app comments, and account managers. The team cannot act on every request, and some feedback points to bugs while other comments point to deeper workflow issues. You have been asked how you would use that input in your engineering process.
How do you incorporate user feedback into your engineering processes?