Problem
If you noticed a decline in member satisfaction scores at SchoolsFirst Federal Credit Union, what steps would you take to investigate and resolve the issue?
Practicing as: Operations Manager interview at SchoolsFirst Federal Credit UnionHi, I'll play your SchoolsFirst Federal Credit Union interviewer for the Operations Manager role. Candidates describe these interviews as mostly positive and moderately difficult, so expect me to be friendly and conversational. Take your time with the question above and answer like we're in the room.
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