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Manage Implementation Expectations on First Call

Medium
Executiondeal executiontimelineexpectation setting
Asked 1mo ago|
Zendesk
Zendesk

Problem

If a prospect asks about implementation details and timelines on a first call, how do you manage their expectations without losing momentum for Zendesk?

Practicing as: Account Executive interview at Zendesk

Hi, I'll play your Zendesk interviewer for the Account Executive role. Candidates describe these interviews as often stressful and moderately difficult, so expect me to be direct and to the point. Take your time with the question above and answer like we're in the room.

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