Logicalis SpainMediumMetrics00:00

Welcome to your interview for the Data Analyst role at Logicalis Spain.
The question is on your right: Root Cause Service Performance Drop. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen. You have three graded attempts to score 7/10 or better.
If a B2B client reports a sudden drop in service performance metrics at Logicalis Spain, how would you isolate the root cause using operational data?