Problem
How would you measure whether a new contact center workflow improved agent performance and customer outcomes at Observe.AI?
Practicing as: Product Manager interview at Observe.AIHi, I'll play your Observe.AI interviewer for the Product Manager role. Candidates describe these interviews as often stressful and moderately difficult, so expect me to be direct and to the point. Take your time with the question above and answer like we're in the room.
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