Welcome to your interview.
The question is on your right: Build an Airline KPI Hierarchy. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes). Discussion and graded submissions share your five interviewer interactions, so spend them well.
How would you design a KPI hierarchy for a United Airlines operations team to connect safety, on-time performance, baggage handling, and customer satisfaction?