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Reducing Checkout Abandonment

Hard
Product SenseUser NeedsPain PointsUse Cases

Problem

How would you approach redesigning a complex, multi-step checkout process to reduce cart abandonment at Mphasis?

Practicing as: UX/UI Designer interview at Mphasis

Hi, I'll play your Mphasis interviewer for the UX/UI Designer role. Candidates describe these interviews as mostly positive and moderately difficult, so expect me to be friendly and conversational. Take your time with the question above and answer like we're in the room.

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