Problem
How would you approach a sudden drop in member satisfaction scores at Capital District Physicians' Health Plan?
Practicing as: Operations Manager interview at Capital District Physicians' Health PlanHi, I'll play your Capital District Physicians' Health Plan interviewer for the Operations Manager role. Candidates describe these interviews as often stressful and moderately difficult, so expect me to be direct and to the point. Take your time with the question above and answer like we're in the room.
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