Dunkin'HardMetrics00:00

Welcome to your interview for the Consultant role at Dunkin'.
The question is on your right: Improve Customer Engagement Funnel. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen. You have three graded attempts to score 7/10 or better.
How would you analyze and improve a customer engagement funnel for Dunkin' retail operations?