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Uncovering Unspoken Needs

Medium
Behavioral & Leadershiprelationship buildingcustomer needs

Problem

How do you approach uncovering a customer's unspoken financial needs during a routine conversation?

Practicing as: Consultant interview at U.S. Bancorp

Hi, I'll play your U.S. Bancorp interviewer for the Consultant role. Candidates describe these interviews as mostly positive and moderately difficult, so expect me to be friendly and conversational. Take your time with the question above and answer like we're in the room.

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