Your question is Fixing a Broken Operational Process. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about a time you identified an operational inefficiency in a recurring process and took ownership of fixing it. Walk me through how you diagnosed the root cause, got the right stakeholders aligned, implemented the change, and measured whether it actually improved the outcome.