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Find the Biggest Funnel Drop Off

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Your question is Find the Biggest Funnel Drop Off. Take a moment with it on the right.

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Problem

Scenario

You're looking at a user journey and want to understand where users are falling out before they reach the core value moment. The team wants a simple, structured way to pinpoint the biggest drop off and decide where to investigate first.

Question

What’s your approach to identifying the biggest drop-off in a user journey?

What this tests

  • Define the funnel clearly
  • Measure step-by-step conversion rates
  • Identify the largest drop-off correctly
  • Use leading indicators to prioritize investigation