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Diagnose Underperforming Writer Cohorts

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Problem

Scenario

You’ve been asked to review an Excel export of task writers and reviewers for a content operations workflow and determine which cohorts are underperforming. The goal is not just to point out low-performing groups, but to produce an explanation the operations lead can use to make staffing and quality decisions.

Question

Based on the Excel dataset of task writers and reviewers, how would you identify which cohorts are underperforming and explain why?