Your question is Diagnose Consistently Inaccurate Predictions. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You've shipped a model and the predictions are consistently wrong in production. The team wants to know whether the issue is with the model, the threshold, or the data feeding it.
How would you approach a situation where your model's predictions are consistently inaccurate?