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Designing for Low Tech Literacy

MediumBehavioral & Leadership00:00
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Your question is Designing for Low Tech Literacy. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Problem

Tell me about a time you had to make a design accessible for users with very different levels of tech literacy. How did you identify the barriers, work with others to improve the experience, and know your changes actually helped users?