Problem
Describe a situation where a customer was highly frustrated by a platform limitation at Harness. How did you de-escalate the situation and find a path forward?
Practicing as: Customer Success Engineer interview at HarnessHi, I'll play your Harness interviewer for the Customer Success Engineer role. Candidates describe these interviews as often stressful and moderately difficult, so expect me to be direct and to the point. Take your time with the question above and answer like we're in the room.
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