Welcome to your interview.
The question is on your right: Defining Customer Success in Practice. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes). Discussion and graded submissions share your five interviewer interactions, so spend them well.
What does customer success mean to you, and tell me about a specific time you translated that belief into action for a customer — especially when you had to balance technical troubleshooting, communication, and long-term adoption.