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Customer Relationships and AI Use

MediumSales & Customer00:00
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Your question is Customer Relationships and AI Use. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Problem

How do you engage customers and build customer relationships? What do you think about AI, and do you use AI in your work? Can you explain a case in which you declined a customer's request?