Your question is Clarifying Conflicting Stakeholder Requirements. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about a time you had to gather requirements from multiple stakeholders who wanted different things. How did you clarify the real need, document the requirements, and get alignment when the problem was still ambiguous?