Welcome to your interview.
The question is on your right: Driving 100% Retention Impact. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes). Discussion and graded submissions share your five interviewer interactions, so spend them well.
At Handshake, our teams are highly focused on driving 100% customer retention. How do you see the Customer Success Engineer contributing directly to this goal?