Problem
A customer is not receiving webhook notifications for successful payments. Walk me through your full investigation, from first checks to escalation at Airwallex Pty.
Practicing as: Customer Success Engineer interview at Airwallex PtyHi, I'll play your Airwallex Pty interviewer for the Customer Success Engineer role. Candidates describe these interviews as often stressful and moderately difficult, so expect me to be direct and to the point. Take your time with the question above and answer like we're in the room.
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