Real, anonymous reports from people who interviewed for Software Engineer at ServiceTitan, newest first and distilled into what to expect across the loop.
After the recruiter call, about a week later I went through a set of timed technical interviews where the structure felt fairly standard. The whole thing centered on live coding, with multiple rounds that were meant to test how I worked through problems rather than just whether I knew a specific algorithm.
My process started with an HR phone screen, and then I moved into three technical rounds. The coding rounds were pair-programming style and focused on implementing things with medium difficulty at most: one round was about building a custom data structure, and another focused on parallel processing and async/await. The next step was system design with a more architecture-heavy framing, and I expected the round to include behavioral questions based on how the agenda was set.
The interview process typically begins with a recruiter call, followed by multiple technical rounds that include coding challenges and system design discussions. Candidates noted that while the structure was generally clear, there were instances of disorganization and long waits between stages.
Candidates faced a variety of coding challenges, often in a HackerRank format, with a focus on practical implementation in languages like C# and JavaScript. The challenges ranged from basic data structures to more complex concurrency problems, and many candidates felt the time constraints were a significant pressure point.
After coding rounds, candidates typically engaged in system design discussions that sometimes included behavioral questions. However, some candidates reported that these rounds felt rushed or disorganized, impacting their overall experience.
Several candidates experienced poor communication throughout the process, including missed interviews and lack of timely feedback. This led to frustration and a feeling of being undervalued, as many felt they were left in the dark about their application status.
The interview atmosphere varied significantly, with some candidates experiencing friendly and supportive interactions, while others reported rudeness or a lack of engagement from interviewers. This inconsistency impacted candidates' perceptions of the company culture.
The overall difficulty of the interview process was perceived as high, with many candidates not receiving offers despite feeling they performed well in certain rounds. The disconnect between expectations and outcomes left many feeling dissatisfied with the experience.
