Real, anonymous reports from people who interviewed for Project Manager at Lumen, newest first and distilled into what to expect across the loop.
After applying, I got a link to a self-guided video interview platform where there wasn’t a live interviewer. I recorded my responses to prompts, and the process also included a short set of interactive elements—on some screens that meant simple cognitive-style games like math, puzzle, and memorization. The experience felt heavily automated from start to finish, with the answers being analyzed by the company’s AI.
My process started with a recruiter touchpoint and then moved quickly into structured conversations. I did a phone call with HR first, and they kept me updated about timing and what would happen next. After that, I met with the person currently in the role, and then I sat down with the hiring manager.
Candidates typically start with a self-guided video interview that includes timed responses and cognitive-style games, creating a heavily automated and impersonal experience. This stage may feel like a gatekeeping step rather than a genuine evaluation of fit.
Following the initial screening, candidates engage in structured conversations with HR, hiring managers, and team members, often in a panel format. These interviews focus on project management experience and specific responsibilities, with a generally conversational tone.
While initial communication is often prompt and clear, candidates report significant delays and lack of follow-up after interviews, leading to feelings of frustration and disappointment. Many experience ghosting or vague responses regarding their application status.
Candidates describe the interview difficulty as average, but note that the earlier stages are tightly scripted, requiring STAR-format responses under time constraints. This can create pressure, especially in the recorded segments.
Some candidates find that the job description does not align with the actual role discussed during interviews, leading to confusion and disappointment. This mismatch can become apparent only after several rounds of interviews.
Candidates experience a mix of momentum and delays throughout the interview process, with some reporting a quick turnaround for offers while others face extended periods of silence. This inconsistency can impact overall candidate satisfaction.