Real, anonymous reports from people who interviewed for Project Manager at Lumen, newest first and distilled into what to expect across the loop.
I went through a pretty straightforward three-step process. First I had a phone call with HR, then about a week later I met with the person currently in the role, and the final step was an interview with the hiring manager. Throughout, HR stayed in the loop on timing and what was coming next, and that made the process feel organized even though it was only a few rounds.
After applying, I got pulled into a mostly automated screening path. There wasn’t a live person involved at first—I was asked to complete an AI video interview where I responded to prompts that were recorded, and then the system analyzed my answers. The format felt very structured, almost like a fixed sequence: questions first, then the assessment.
Candidates typically start with an automated video interview where they respond to prompts without live interaction, creating a structured but impersonal experience. This step often includes timed responses and may involve additional skill-based assessments.
The interview process is generally organized with consistent communication from HR, providing updates on timing and next steps, although some candidates experienced delays and lack of closure after interviews.
Following the initial screening, candidates engage in live interviews with hiring managers and team members, focusing on their background and relevant experience, often in a panel format that feels conversational rather than high-pressure.
Some candidates noted that the structure of the interviews could feel disjointed, with questions not always aligning with the role's requirements, leading to confusion about expectations and evaluation criteria.
The difficulty of the interview process varies, with some candidates finding it manageable and straightforward, while others felt the pressure of the initial automated steps and the lack of human interaction made it challenging.
Candidates often leave the process without clear feedback or closure, with some expressing frustration over the lack of communication regarding their application status after interviews, which can lead to a negative impression of the company.