What is a Product Manager at Frontier?

As a Product Manager at Frontier, you are at the forefront of shaping how our customers connect with the world. This role is highly cross-functional and deeply impactful, bridging the gap between complex technical infrastructure and seamless user experiences. You will be responsible for driving product initiatives that directly influence our market position, customer satisfaction, and overall business growth.

At Frontier, the products you manage are not just digital interfaces; they often involve intricate technological capabilities, expansive network infrastructures, and critical service delivery systems. You will guide products from high-level ideation through execution and launch, ensuring that every feature delivers measurable value. This requires a unique blend of technical fluency, business acumen, and relentless customer empathy.

Expect an environment that is high-paced and decisive. You will tackle ambiguous problem spaces, align diverse teams, and make strategic trade-offs daily. If you thrive on taking ownership of complex technological products and driving them to market with a clear vision, this role will offer you the scale and challenge to do your best work.

Getting Ready for Your Interviews

Thorough preparation is the key to navigating our interview process with confidence. We evaluate candidates holistically, looking for a strong balance of hard skills, strategic thinking, and cultural alignment.

Focus your preparation on these key evaluation criteria:

• Technological Product Ideation – We assess your ability to conceptualize complex products. You must demonstrate how you identify market needs, navigate technical constraints, and design solutions that are both innovative and feasible.
• Stakeholder Management – As a central hub for your product, you will interact with engineering, marketing, operations, and leadership. Interviewers will look for your ability to influence without authority, communicate clearly, and build consensus among peers.
• Go-to-Market & Value Assessment – Building a great product is only half the battle. You will be evaluated on your ability to define pricing, assess business value, and craft comprehensive go-to-market strategies that ensure successful adoption.
• Problem-Solving & Adaptability – We look for candidates who can structure ambiguous challenges, use data to drive decisions, and pivot gracefully when new information arises.

Interview Process Overview

The interview process for a Product Manager at Frontier is comprehensive, multi-layered, and designed to move decisively once underway. Your journey will typically begin with a cognitive assessment, often the Wonderlic test, which helps us gauge baseline problem-solving and critical thinking skills before formal interviews begin. Following this, you will have an initial screening call with a recruiter to discuss your background, high-level expectations, and cultural alignment.

If you progress, you will move into the core interview stages. This usually starts with an in-depth conversation with the hiring manager, focusing heavily on your product philosophy, technical acumen, and past experiences. The hiring manager interview is known for being rigorous but fair, probing into your ability to handle tough product trade-offs.

The final stage is typically a panel or peer interview involving cross-functional team members. This round is highly conversational and assesses how you collaborate, your stakeholder management style, and your overall fit with the team dynamics. Our teams value honesty and transparency, so expect direct questions about how you handle real-world challenges.

This visual timeline outlines the typical progression of our interview stages, from initial assessments to final panel discussions. Use this to anticipate the shifting focus of each round, planning your preparation so you are ready for behavioral questions early on and deep strategic discussions in the later stages. Note that specific timelines may vary slightly depending on the region and the decisiveness of the hiring team.

Deep Dive into Evaluation Areas

To succeed in your interviews, you need to understand exactly what our teams are looking for. Below is a detailed breakdown of the core competencies we evaluate and what a strong performance looks like in each area.

Complex Technological Product Ideation

At Frontier, our products often sit at the intersection of software, hardware, and network services. This area evaluates your ability to conceptualize products that are not just user-friendly, but technically viable within our ecosystem. Strong candidates can fluidly translate business requirements into technical product features and vice versa.

Be ready to go over:

• User-Centric Design – How you uncover customer pain points and validate your hypotheses using qualitative and quantitative data.
• Technical Feasibility – Your ability to converse with engineering teams about system architecture, constraints, and scalability.
• MVP Definition – How you ruthlessly prioritize features to launch a Minimum Viable Product that delivers immediate value.
• Advanced concepts (less common) –
  • API product management
  • Infrastructure-as-a-Service (IaaS) integrations
  • Hardware-software lifecycle synchronization

Example questions or scenarios:

• "Walk me through a time you had to design a product feature that required significant backend infrastructure changes."
• "How do you decide what features make it into an MVP versus what gets pushed to a later release?"
• "Describe a complex technical constraint you faced on a recent project and how you adapted your product requirements to overcome it."

Stakeholder Management & Collaboration

A Product Manager is the ultimate cross-functional leader. We evaluate how effectively you build relationships, manage expectations, and drive alignment across diverse teams. A strong performance here demonstrates empathy, clear communication, and the ability to resolve conflicts constructively.

Be ready to go over:

• Influencing Without Authority – Techniques you use to get buy-in from teams that do not report to you, such as sales or customer support.
• Managing Pushback – How you handle disagreements with engineering leads or executive stakeholders regarding timelines or scope.
• Cross-Functional Communication – Adapting your communication style depending on whether you are speaking to a developer, a marketer, or a VP.
• Advanced concepts (less common) –
  • Managing external vendor relationships
  • Aligning international stakeholders across time zones

Example questions or scenarios:

• "Tell me about a time you had to align two departments that had completely opposing goals for a product launch."
• "How do you handle a situation where engineering tells you a critical feature will take twice as long to build as originally estimated?"
• "Describe your framework for keeping executive stakeholders informed without overwhelming them with operational details."

Value Assessment & Go-to-Market Strategy

Delivering a product is only successful if it achieves its intended business impact. This area tests your commercial awareness. Interviewers want to see that you understand the financial implications of your product and know how to successfully introduce it to the market.

Be ready to go over:

• Business Case Development – How you assess the potential ROI of a new feature or product line before committing resources.
• Pricing Strategy – Your approach to monetizing products, understanding market willingness to pay, and analyzing competitor pricing.
• Launch Planning – Coordinating with marketing, sales enablement, and operations to ensure a smooth rollout.
• Advanced concepts (less common) –
  • Cohort retention analysis
  • Churn mitigation strategies for subscription models

Example questions or scenarios:

• "How would you assess the business value of a proposed feature that improves user experience but doesn't directly generate revenue?"
• "Walk me through your Go-to-Market strategy for a highly technical product aimed at enterprise clients."
• "Tell me about a product launch that failed to meet its adoption goals. What went wrong, and how did you pivot?"

Key Responsibilities

As a Product Manager at Frontier, your day-to-day work is dynamic and requires constant context switching. You will own the end-to-end lifecycle of your product portfolio, starting from market research and strategic planning all the way through to execution, launch, and post-launch iteration. You will spend a significant portion of your time translating high-level business objectives into actionable product roadmaps and detailed user stories.

Collaboration is at the heart of your daily routine. You will run sprint planning sessions with engineering, review marketing collateral with the Go-to-Market team, and present progress updates to senior leadership. You act as the connective tissue between these departments, ensuring everyone is marching toward the same goals and understanding the "why" behind every product decision.

Additionally, you will be heavily involved in monitoring product performance. This means continuously analyzing user data, tracking key performance indicators (KPIs), and gathering customer feedback. You will use these insights to assess the value of your recent launches, identify areas for improvement, and inform your prioritization for the next development cycle.

Role Requirements & Qualifications

To be highly competitive for the Product Manager role at Frontier, you must bring a strong mix of strategic vision and tactical execution skills. We look for candidates who have a proven track record of shipping complex products and navigating matrixed organizations.

• Must-have skills –

  • 3+ years of core product management experience, preferably in tech, telecommunications, or complex software services.
  • Demonstrated ability to craft and execute comprehensive Go-to-Market strategies.
  • Strong financial acumen for assessing product value, ROI, and pricing models.
  • Exceptional stakeholder management skills, with a history of leading cross-functional teams without formal authority.
  • Proficiency in agile methodologies and product management tools (e.g., Jira, Confluence).

• Nice-to-have skills –

  • A technical background (such as a degree in Computer Science or engineering experience) to facilitate deeper conversations with development teams.
  • Experience with cognitive assessments or structured problem-solving frameworks.
  • Prior experience managing B2B enterprise products or large-scale consumer digital experiences.

Common Interview Questions

While you should never memorize answers, reviewing common questions helps you understand the patterns and expectations of our interviewers. The questions below reflect actual scenarios previously encountered by candidates interviewing for the Product Manager role at Frontier.

Product Strategy & Ideation

These questions test your ability to think big while remaining grounded in technical reality and user needs.

• Walk me through your process for taking a complex technological product from an initial idea to a fully fleshed-out roadmap.
• How do you balance the need for technical debt resolution with the demand for new, revenue-generating features?
• Tell me about a time you identified a hidden customer need and built a product or feature to address it.
• How do you evaluate whether a new technology trend is worth integrating into your product line?

Stakeholder & Team Management

We want to see how you handle the human element of product management, including conflict, negotiation, and leadership.

• Describe a time when you had to say "no" to a senior leader's product request. How did you handle it?
• Tell me about a time you received critical feedback from a peer. How did you incorporate it into your working style?
• How do you ensure that your engineering team feels connected to the customer's pain points?
• Walk me through a scenario where your cross-functional team was missing a deadline. How did you communicate this and mitigate the impact?

Go-to-Market & Business Acumen

These questions gauge your commercial mindset and your ability to drive product adoption.

• How do you determine the pricing structure for a newly developed digital service?
• Tell me about a successful Go-to-Market strategy you designed. What were the key components that made it successful?
• What metrics do you look at immediately after a product launch to determine if it is successful?
• If a recently launched product is seeing high usage but low conversion to paid tiers, how would you investigate and solve the issue?

Frequently Asked Questions

Q: Is there a pre-interview assessment for this role? Yes, candidates are frequently asked to complete a cognitive assessment, such as the Wonderlic test, prior to the recruiter screen. It is highly recommended to do a few practice runs online to familiarize yourself with the pacing and format of these tests.

Q: How long does the interview process typically take? The timeline can vary, but Frontier hiring managers are often very decisive. If there is strong mutual interest, the process from the initial recruiter screen to a final decision can be closed within a few weeks.

Q: Who will I be speaking with during the panel interviews? You will typically speak with a mix of peers and cross-functional partners. This usually includes other Product Managers, Engineering Leads, and sometimes representatives from Marketing or Operations. They are evaluating what it is like to work with you on a daily basis.

Q: What is the general tone of the interviews? The interviews are high-paced and thorough. Interviewers will ask tough, probing questions to test your depth of knowledge, but they are also known to be fair, honest, and highly knowledgeable about their domain.

Q: How technical do I need to be for this role? While you do not need to write code, you must be comfortable discussing complex technological concepts. You need enough technical fluency to understand system constraints, debate architecture trade-offs with engineers, and accurately assess the feasibility of your product ideas.

Other General Tips

• Prepare for the Cognitive Test: Do not brush off the Wonderlic or similar initial assessments. Time management is critical on these tests, so practice answering logic and math questions rapidly to ensure you pass this initial screening gate.
• Drive the GTM Narrative: Many PM candidates over-index on product development and forget the launch. Actively highlight your experience in go-to-market strategy, value assessment, and commercialization during your interviews.

• Embrace Transparency: Our teams value honesty. If an interviewer asks about a product failure or a difficult coworker, be candid about the situation and focus heavily on what you learned and how you adapted.
• Balance Business and Tech: Make sure your answers demonstrate a dual mindset. When discussing a technical feature, always tie it back to business value. When discussing a business goal, acknowledge the technical effort required to achieve it.

Summary & Next Steps

Stepping into a Product Manager role at Frontier is an opportunity to drive significant impact at the intersection of complex technology and critical customer experiences. You will be challenged to think strategically, collaborate deeply, and execute with precision. The interview process is rigorous by design, ensuring that we bring on leaders who can navigate ambiguity and deliver measurable business value.

As you prepare, focus on refining your narratives around technological product ideation, cross-functional stakeholder management, and robust go-to-market strategies. Practice articulating your decisions clearly, backing them up with data, and demonstrating your ability to lead without formal authority. Remember that our interviewers are looking for colleagues they can trust to drive high-stakes initiatives.

This salary data provides a baseline understanding of compensation expectations for the Product Manager role. Use this information to ensure your expectations align with the market and to prepare for future compensation discussions with your recruiter. Keep in mind that total compensation may include bonuses, equity, and benefits depending on your specific level and location.

We believe that thorough, focused preparation is the best way to showcase your true potential. Take the time to review your past experiences, align them with the competencies we have outlined, and approach your interviews with confidence. For further insights and community-driven preparation tools, we encourage you to explore additional resources on Dataford. You have the skills and the drive to succeed—now it is time to show us what you can build.