Healthcare Domain & Regulatory Readiness
Healthcare context is non-negotiable. Interviewers will probe how you manage projects under HIPAA, IRB/NCI/NIH sponsor rules, and institutional policies—while keeping teams moving. They will look for how you validate workflows with clinicians, protect PHI, and build community trust in outreach.
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Compliance & Governance: HIPAA, IRB processes, NCI/NIH requirements, Good Clinical Practice, data-sharing agreements (e.g., DMDA).
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Data Stewardship: Using REDCap or similar for education/outreach data, auditability, data integrity, and reporting.
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Community-Centered Design: Bi-directional engagement, Community Advisory Boards, culturally responsive education.
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Advanced concepts (less common): Federated data access models, limited data sets vs. de-identified data, clinical trial accrual metrics, CCSG compliance reporting.
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Example questions or scenarios:
- "Walk us through how you ensured compliance while accelerating a research milestone under a sponsor deadline."
- "How would you design an outreach program that increases screening rates across multiple counties and proves impact?"
- "Describe how you executed a data-use agreement with external investigators and monitored downstream compliance."
Project Execution, Methodology, and Risk Control
Your toolkit should be visible: how you build roadmaps, WBS, RAID logs, status reporting rhythms, and change control—then keep the plan on track. Expect to discuss how you forecast resources, manage dependencies, and recover when a critical path slips.
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Planning & Controls: Scope statements, WBS, baselines, RACI, earned value basics, issue/risk logs, retrospectives.
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Change Management: Formal change control, stakeholder buy-in, training and adoption plans.
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Vendor & Contract Oversight: SOW creation, deliverable acceptance, subcontract execution and monitoring.
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Advanced concepts (less common): Benefits realization frameworks, cost-of-delay prioritization, multi-year portfolio roadmapping.
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Example questions or scenarios:
- "A vendor slips on a key deliverable that jeopardizes go-live. What do you do in the next 48 hours?"
- "Show us a status report you would send to executives when budget variance hits 10%."
- "Describe your post-implementation 'lessons learned' process and one change you institutionalized."
Stakeholder Leadership, Communication, and Influence
You will lead without formal authority across clinicians, faculty, IT, vendors, and community partners. We look for concise, audience-tuned communication and the discipline to set expectations and hold teams accountable.
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Executive Communication: Brief, decision-forward updates with clear risks and asks.
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Team Facilitation: Structuring meetings for outcomes, conflict resolution, escalation paths.
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Community & External Relations: Representing Atrium Health at events, faith/community organizations, and consortiums.
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Advanced concepts (less common): Influence mapping, stakeholder-specific KPIs, narrative risk framing.
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Example questions or scenarios:
- "Tell us about a time you reset expectations with a senior leader and regained confidence."
- "How have you built trust with community stakeholders to co-create programming?"
- "Role-play a 5-minute executive update on a delayed milestone—what do you say and ask for?"
Data, Financials, and Reporting
Your command of metrics and money will be tested. Interviewers expect you to quantify outcomes, manage budgets, and produce sponsor or compliance-ready reports.
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Budgeting & Variance Management: Forecasts, variance analysis, corrective actions.
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Operational & Clinical Metrics: Throughput, quality, screening rates, adoption/utilization.
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Sponsor & Institutional Reporting: Progress reports, CCSG metrics, ancillary study tracking.
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Advanced concepts (less common): EVM indices, sensitivity analysis, portfolio rebalancing.
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Example questions or scenarios:
- "How did you design metrics for an education program and prove it was working?"
- "Describe a time you inherited a project with financial drift—what did you do?"
- "What does 'data integrity' mean in your reporting practice?"
Technical Fluency: EHR, Research Systems, and Enterprise IT
While you are not expected to code, you must be conversant in the systems you deliver. For IT-focused roles, expect deeper probes on infrastructure, construction interfaces, and vendor coordination.
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EHR & Clinical Systems: Epic workflows, change requests, stakeholder validation, training.
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Research & Outreach Tools: REDCap data capture, integration points, audit trails.
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Enterprise IT Delivery: Architecture alignment, Bluebeam Revu (for construction markup), low-voltage planning, nurse call/telecom needs.
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Advanced concepts (less common): Technology roadmap alignment, cybersecurity reviews, go-live command center playbooks.
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Example questions or scenarios:
- "Explain how you shepherd an Epic enhancement from intake through go-live and stabilization."
- "You’re coordinating IT infrastructure for a renovation—what artifacts do you produce and how do you validate them?"
- "How do you handle competing demands on a multi-year technology roadmap?"