What is a Research Scientist at Asapp?
As a Research Scientist at Asapp, you are at the forefront of transforming the customer experience industry through advanced artificial intelligence. Asapp builds AI-native products designed to augment and automate human workflows in massive contact centers. In this role, you are not just building models in a vacuum; you are solving highly complex, real-world problems in natural language processing (NLP), speech recognition, and dialog management.
Your impact spans across multiple critical products and user touchpoints. The models you research, design, and deploy directly empower customer service agents to be more efficient, reducing cognitive load and driving better outcomes for millions of end-users. Because Asapp operates at an enterprise scale, the algorithms you develop must be robust, scalable, and capable of handling highly nuanced human interactions in real-time.
This position is inherently strategic. You will collaborate closely with engineering, product, and design teams to take theoretical research and translate it into production-ready features. If you are passionate about pushing the boundaries of applied machine learning while seeing your work directly influence enterprise software, the Research Scientist role at Asapp offers a unique blend of academic rigor and startup-style execution.


