HomeValueNow built a regression model to predict apartment rental prices for landlords in Chicago. Two candidate models are performing similarly on average, but the pricing team noticed that a small number of large pricing mistakes create outsized business impact because overpriced listings sit vacant and underpriced listings lose revenue.
| Metric | Model A | Model B |
|---|---|---|
| MAE | $118 | $132 |
| RMSE | $246 | $181 |
| Median Absolute Error | $72 | $88 |
| 95th Percentile Absolute Error | $640 | $410 |
| Listings with error > $500 | 9.1% | 4.8% |
| Mean Signed Error | +$12 | -$18 |
| Sample actual monthly rents range from $900 to $4,800. In a recent evaluation set of 5,000 listings, both models performed reasonably well for typical units, but one model produced more extreme misses on luxury and newly renovated properties. |
The VP of Pricing asks whether the team should optimize for RMSE or MAE before launch. You need to explain what RMSE measures, how it differs from MAE, and which metric better reflects business risk in this setting.