What is a Machine Learning Engineer?

At Workiva, the role of a Machine Learning Engineer is pivotal to the evolution of our connected reporting and compliance platform. You are not just building models in isolation; you are spearheading the architecture and delivery of groundbreaking solutions that integrate directly into our SaaS products. This role sits at the intersection of traditional data science, software engineering, and the cutting edge of Generative AI.

You will be responsible for solving complex customer requirements across vertical domains by leveraging Large Language Models (LLMs), RAG (Retrieval-Augmented Generation), and agent-based workflows. Workiva’s customers rely on our platform for critical financial and regulatory reporting, meaning your solutions must be robust, scalable, and auditable. You will drive innovation by ensuring that AI features—such as automated content generation or intelligent data analysis—are seamlessly embedded into the user experience while maintaining the high reliability standards required by enterprise clients.

Getting Ready for Your Interviews

Preparation for the Machine Learning Engineer role requires a shift in mindset from purely academic modeling to production-grade engineering. You need to demonstrate not only that you can build a model, but that you can deploy, monitor, and scale it within a complex distributed system.

You will be evaluated primarily on the following criteria:

Applied Generative AI & ML Strategy You must demonstrate deep familiarity with modern AI techniques, particularly Generative AI and LLMs. Interviewers will assess your ability to apply these technologies to real-world business problems, such as using RAG for document analysis or fine-tuning models for specific domains.

MLOps and Infrastructure Engineering Workiva places a heavy emphasis on "engineering" in this title. You will be evaluated on your ability to architect systems for high availability and observability. Expect to discuss CI/CD pipelines for ML, containerization (Docker/Kubernetes), and cloud infrastructure (AWS) that support rapid development cycles.

System Design and Scalability Beyond the model itself, you must understand how ML components interact with the broader software ecosystem. You will be tested on your ability to design APIs, manage data pipelines, and ensure that your solutions can handle the load of a global SaaS platform.

Leadership and Collaboration Whether you are a Staff Engineer or a Senior Manager, you are expected to lead. You will be evaluated on your ability to mentor junior engineers, communicate complex technical concepts to product managers, and foster a culture of innovation. Cultural alignment with Workiva’s values—transparency, collaboration, and customer empathy—is critical.

Interview Process Overview

The interview process at Workiva is designed to be thorough yet respectful of your time. It typically begins with a recruiter screen to align on your background and interests, followed by a conversation with a Hiring Manager. This manager screen focuses on your technical experience, your interest in the domain, and your high-level approach to ML engineering.

If you pass the initial screens, you will move to the technical assessment phase. This often involves a technical screen that may focus on coding or system design concepts relevant to ML. Successful candidates then proceed to the virtual onsite loop. This final stage is rigorous and comprehensive, consisting of multiple rounds covering coding, ML system design, deep dives into your past projects, and behavioral interviews focused on leadership and culture.

The philosophy behind this process is to find "builders" who are also "owners." Interviewers are looking for evidence that you can take a project from an ambiguous requirement to a deployed, production-ready solution. They value practical experience over theoretical knowledge, so be prepared to discuss the trade-offs you made in previous roles.

The timeline above illustrates the typical flow from application to offer. Use this to pace your preparation; ensure you are technically sharp for the middle stages while reserving energy to demonstrate your soft skills and strategic thinking during the final onsite loop.

Deep Dive into Evaluation Areas

The evaluation for this role is multifaceted, reflecting the hybrid nature of the position. You must be comfortable switching contexts between data science theory and backend software engineering.

Generative AI and LLM Integration

This is a critical focus area for Workiva right now. You need to show that you are not just a user of APIs, but an architect of AI solutions.

Be ready to go over:

• RAG (Retrieval-Augmented Generation) – How to architect retrieval systems that provide context to LLMs, ensuring accuracy and reducing hallucinations.
• Agent-based Workflows – Designing systems where LLMs act as reasoning engines to perform multi-step tasks.
• Model Tuning and Evaluation – Techniques for fine-tuning open-source models and methods for evaluating the quality of generative outputs.
• Advanced concepts – Vector databases, prompt engineering strategies (Chain of Thought), and quantization for efficient inference.

Example questions or scenarios:

• "How would you design a system to summarize large financial documents using an LLM without exceeding context window limits?"
• "Describe a strategy to prevent an LLM from generating factually incorrect information in a compliance report."
• "What metrics would you use to monitor the drift or degradation of a Generative AI feature in production?"

MLOps and Engineering Excellence

Workiva requires models to be production-grade. This section tests your ability to treat ML code with the same rigor as application code.

Be ready to go over:

• Infrastructure as Code – Using tools like Terraform or CloudFormation to manage ML resources.
• Containerization and Orchestration – proficiency with Docker and Kubernetes for serving models.
• Observability – Implementing logging, tracing, and monitoring for ML services to ensure reliability.
• CI/CD for ML – Automating the training, testing, and deployment pipelines.

Example questions or scenarios:

• "How do you handle versioning for both data and models in your current pipeline?"
• "Design a deployment strategy that allows for A/B testing a new model with zero downtime."
• "How would you troubleshoot a sudden latency spike in a model inference service hosted on AWS?"

Software Engineering and System Design

You are expected to be a strong software engineer. This area evaluates your coding skills and architectural intuition.

Be ready to go over:

• API Design – Building REST or gRPC APIs to expose ML capabilities to other products.
• Data Structures and Algorithms – Writing efficient, clean code in Python, Go, or Java.
• Database Design – Choosing the right storage solutions (SQL vs. NoSQL vs. Vector Stores) for different data needs.

Example questions or scenarios:

• "Walk me through the architecture of a real-time recommendation system you have built."
• "Write a function to process a stream of data events, ensuring exactly-once processing."
• "How do you ensure data privacy and security when handling sensitive customer data in an ML pipeline?"

The word cloud above highlights the frequency of topics such as Generative AI, System Design, Scalability, and Leadership. Notice the prominence of "Production" and "Deployment"—this signals that theoretical knowledge alone is insufficient; practical application is key.

Key Responsibilities

As a Machine Learning Engineer at Workiva, your day-to-day work is highly collaborative and technically diverse. You will spend a significant portion of your time architecting and developing solutions. This involves designing systems that enable rapid ML development while maintaining high availability. You will build the tools and automation that allow the broader team to scale, moving beyond ad-hoc scripts to robust platforms.

Collaboration and Leadership are equally important. You will work closely with product managers and software architects to define how AI features are integrated into the Workiva platform. For senior and staff roles, you will provide technical leadership, mentoring less experienced engineers and defining best practices for the team. You are expected to be a thought leader, introducing new technologies—like the latest in GenAI—to keep Workiva at the forefront of the industry.

Finally, you will Ensure Reliability and Support. This is a SaaS environment, which means you are accountable for the operational health of your services. You will participate in on-call rotations, write automated tests, and debug production issues. The philosophy is "you build it, you run it," ensuring that the team remains connected to the customer experience and system stability.

Role Requirements & Qualifications

Successful candidates for the Machine Learning Engineer role at Workiva typically possess a blend of strong engineering fundamentals and specialized AI knowledge.

• Technical Skills

  • Core Languages: Proficiency in Python is essential. Experience with Go or Java is highly valued for backend integration.
  • ML Toolsets: Deep understanding of ML development cycles, libraries (PyTorch, TensorFlow), and specifically Generative AI technologies (LLMs, LangChain, etc.).
  • Cloud & DevOps: Strong experience with AWS, Docker, Kubernetes, and CI/CD pipelines.
  • Data Engineering: Familiarity with commercial databases and data pipelines.

• Experience Level

  • Staff/Senior: Typically requires 4+ years of ML engineering or related software engineering experience.
  • Management: For manager roles, 7+ years of experience with 4+ years in people management is expected.

• Soft Skills

  • Communication: Ability to explain complex technical concepts to non-technical stakeholders.
  • Leadership: Proven experience leading technical initiatives or teams in an Agile environment.
  • Problem Solving: A track record of innovative problem-solving in ambiguous environments.

• Nice-to-Have vs. Must-Have

  • Must-Have: Proficiency in Python, strong software engineering fundamentals, and MLOps experience.
  • Nice-to-Have: Previous experience specifically with SaaS products, financial domain knowledge, or advanced expertise in Go.

Common Interview Questions

The following questions are representative of what you might face. They cover technical depth, architectural thinking, and behavioral alignment.

Generative AI & Technical Knowledge

• "Explain the difference between RAG and fine-tuning. When would you choose one over the other?"
• "How do you mitigate the risk of prompt injection attacks in an LLM-based application?"
• "Describe the lifecycle of an LLM project you led, from data collection to production monitoring."
• "How do you handle long-context documents when the model has a token limit?"

System Design & Infrastructure

• "Design a scalable system for training and serving a document classification model."
• "How would you architect a feature that allows users to query their financial data using natural language?"
• "What strategies do you use to optimize the cost of running large models in the cloud?"
• "How do you design for high availability when your model inference has high latency?"

Behavioral & Leadership

• "Tell me about a time you had to convince a product manager that a proposed ML feature was not feasible."
• "Describe a situation where a production deployment failed. How did you handle the incident and what did you learn?"
• "How do you approach mentoring a junior engineer who is struggling with a complex task?"
• "Give an example of a technical disagreement you had with another engineer. How did you resolve it?"

These questions are based on real interview experiences from candidates who interviewed at this company. You can practice answering them interactively on Dataford to better prepare for your interview.

Frequently Asked Questions

Q: How much coding is involved in the interview? Expect at least one or two rounds focused on coding. While you are applying for an ML role, Workiva values strong software engineering skills. You may be asked to solve algorithmic problems or write production-style code for a data processing task.

Q: Is this a remote role? Yes, Workiva supports remote work for many of these positions. However, you must have reliable internet access and be willing to travel occasionally (up to 10-25%) for team meetings or corporate events.

Q: What is the "Workiva Way"? This refers to the company culture, which emphasizes collaboration, customer success, and integrity. Interviewers will assess whether you thrive in an environment that values open communication and mutual support over ego.

Q: How deep do I need to go on Generative AI? For the current Machine Learning Engineer roles, specifically those mentioning "Applied Science," Generative AI is a core component. You should be comfortable discussing the latest trends, architectures (Transformers), and practical implementation details of LLMs.

Q: What is the typical response time after an interview? Recruiters aim to move quickly, but the process can take a few weeks depending on scheduling. You can generally expect feedback within a week of completing your onsite loop.

Other General Tips

Know the Product Domain Workiva operates in the financial and compliance reporting space. Understanding the high stakes of this domain—where data accuracy is non-negotiable—will set you apart. Frame your answers with a focus on reliability, auditability, and security.

Emphasize "Productionization" Don't just talk about Jupyter notebooks. Focus your stories on how you took a model out of the lab and into a live environment. Discuss monitoring, alerting, and how you handled real-world edge cases.

Highlight Cross-Functional Work Workiva is a highly collaborative environment. When answering behavioral questions, highlight how you worked with Product Managers, UX Designers, and other Engineering teams. Show that you understand the business value of your work, not just the technical novelty.

Demonstrate Adaptability The AI landscape is changing rapidly. Show that you are a continuous learner who stays up-to-date with the latest research but is pragmatic enough to choose stable, proven technologies for production when necessary.

Summary & Next Steps

The Machine Learning Engineer role at Workiva is an exciting opportunity to work at the forefront of Generative AI within a stable, high-growth SaaS company. You will be challenged to build robust, scalable systems that solve real-world problems for enterprise customers. The role demands a unique mix of scientific curiosity and engineering discipline.

To succeed, focus your preparation on Generative AI architectures, MLOps best practices, and system design. Be ready to demonstrate not just your coding ability, but your capacity to lead projects and collaborate across teams. Approach the interview with confidence, showing that you are a builder who cares about the long-term reliability and impact of your work.

The salary data above provides a baseline for the role. Compensation at Workiva is competitive and includes a mix of base salary, annual bonus, and Restricted Stock Units (RSUs), rewarding you for both your individual performance and the company's success.

For more insights and to track your progress, explore the resources available on Dataford. Good luck with your preparation—you have the skills to succeed!