What is a UX/UI Designer?
A UX/UI Designer at Salesforce turns complex, data‑rich enterprise workflows into clear, humane experiences across products such as Sales Cloud, Service Cloud, Marketing Cloud, Tableau, MuleSoft, and Slack. You will work at platform scale—designing for admins, end users, and developers—where accessibility, trust, and performance are non‑negotiable. Your craft shapes how millions of professionals sell, support, and collaborate every day.
This role is critical because Salesforce experiences are both broad and deep: configurable platforms, permissioned data models, and AI‑assisted flows that must still feel fast, predictable, and inclusive. Your decisions influence adoption, time‑to‑value, sales productivity, agent efficiency, and customer satisfaction—metrics that directly impact the business. Expect to partner with PMs, engineers, data scientists, and researchers to deliver end‑to‑end outcomes, from discovery through launch and iteration.
You’ll contribute to and draw from the Salesforce Lightning Design System (SLDS), build patterns for Einstein AI experiences, and design for enterprise constraints like localization, security, and auditability. If you’re motivated by complex problem spaces, measurable impact, and system‑level design, this is where your craft will scale.
