What is a QA Engineer?
A QA Engineer at Salesforce safeguards trust at scale. You design and own automation, tooling, and quality signals that keep our multi-tenant, metadata-driven platform fast, reliable, and secure for hundreds of millions of monthly users. Whether you’re validating Lightning experiences, Service/Sales/Experience Cloud integrations, or platform APIs that power Agentforce and AI-driven workflows, your work directly affects customer success.
You will operate across layers—UI, API, data, and cloud infrastructure—to build frameworks, pipelines, and test strategies that catch regressions early and measure quality continuously. You’ll partner with product, engineering, UX, and security to convert real-world usage into automatable test plans and cross-cloud E2E suites. This role is compelling because it blends engineering depth (Java/TypeScript, Selenium/Serenity, CI/CD, containers) with product intuition (business scenarios, accessibility, usability, and customer impact) to ship features with confidence.
Teams you may support include Core Platform, Agentforce, and high-traffic surfaces serving ~250M unique visitors monthly. You’ll influence how we track testability, test health, and coverage; you’ll lead design reviews for integration test plans; and you’ll coach teams toward a proactive, data-driven quality culture.
