What is a Business Analyst at Rover?
At Rover, the role of a Business Analyst is pivotal to maintaining the health and efficiency of the world’s largest network of pet sitters and dog walkers. You are not simply a report generator; you are a strategic partner to key business units such as Operations, Finance, and Customer Experience. Your work directly influences how Rover balances supply and demand, manages financial forecasting, and ensures the safety and satisfaction of millions of pets and their owners.
In this position, you will dive deep into Rover’s complex two-sided marketplace. Whether you are focused on Operations Analytics—optimizing customer support workflows and trust & safety protocols—or Finance Analytics—forecasting revenue and analyzing take rates—your goal is to turn raw data into actionable business logic. You will identify trends that drive product decisions, uncover inefficiencies in operational processes, and build the narrative that helps leadership navigate the company’s growth.
This role offers a unique blend of technical rigor and business strategy. You will be expected to wield SQL and visualization tools with expertise, but equally important is your ability to understand the "why" behind the numbers. You will work cross-functionally with product managers, engineers, and department heads to ensure that Rover continues to deliver on its mission to make it easier for everyone to experience the unconditional love of a dog.



